DebugLearn is committed to protecting the privacy and accuracy of your confidential information to the extent possible. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access, personally identifiable information is not shared without your permission.

Information collected

DebugLearn’s web site may collect personal information such as name, email address, and crash dump file. Crash dump file in the form of a minidump (*.dmp) is a piece of saved memory from the user's computer. The crash dump file submitted by the user is necessary for the analysis of the crash dump.

In addition, email addresses are necessary to sign up for DebugLearn membership.

DebugLearn servers typically collect, at least temporarily, the following information: Internet Protocol (IP) address of computer being used; web pages requested; referring web page; browser used; date and time. DebugLearn may collect statistics identifying particular IP addresses from which our websites are accessed.

Use of collected information

DebugLearn may use information extracted from the crash dump file such as CPU type, Windows OS version, and bug check number for the purpose of communication back to the crash dump submitter, in order to keep the user informed of crash result.

DebugLearn may use historical data collected from the dump files such as CPU type, Windows OS version, and faulted module to further improve its analysis result for future dump file submissions. This includes using the data it collected from past dump submissions for machine learning, datamining, and statistical pattern recognition.

DebugLearn may use personal information such as email address for the purpose of future communication back to registered members regarding a current or prior crash dump file submission. DebugLearn will also send an initial confirmation email for confirming registration as a member.

DebugLearn only sends DebugTips communications and offers only to those who specifically opt-in to the service and submit their emails to us for that purpose. Anyone can choose to be removed from our Email Club mailing list at any time. We will not sell to, trade or share email addresses with companies or other organizations without your expressed permission.

DebugLearn may use browser-IP-address information and anonymous-browser history to report information about site accesses and for profiling purposes. This information is generally used to improve Web presentation and utilization. DebugLearn also may use IP address information for troubleshooting purposes.

DebugLearn sites may use “cookies” in order to deliver web content specific to individual users’ interests or to keep track of online purchasing transactions. Sensitive personal information is not stored within cookies.

Access to your own information

Questions regarding users’ rights to review, modify or delete their previously provided personal information should be directed to DebugLearn via email at

Responsibility for websites linked to

While using a DebugLearn website, you may encounter hypertext links to the pages of organizations not directly affiliated with DebugLearn. DebugLearn does not control the content or information practices of external organizations. We recommend you review the privacy statements of these organizations.

Privacy Statement Revisions

This Privacy Statement was last revised on October 26, 2020. We may change this Privacy Statement at any time and for any reason. We encourage you to review this Privacy Statement each time you visit the web site.

If we make a significant change to our Privacy Statement, we will post a notice on the homepage of our web site for a period of time after the change is made.